Help needed with mobile phone uploads!

Dear friends, I'm having technical difficulties that I am hoping someone can help me fix. It's been a long time since I have had the time to upload observations from my iPhone, but I tried doing it again yesterday. My posts keep getting timed out. Either they do not upload it all, or they upload with no photographs. It's not my Wi-Fi connection as far as I can tell. I have tried various things: uploading only one observation at a time, not selecting any projects for the uploaded observation, using Wi-Fi or not. Nothing has worked. I can't use my PC because it's boxed away during renovations. Any ideas? Thanks!

Posted on December 22, 2016 03:15 PM by laurenjansensimpson laurenjansensimpson

Comments

Have you tried deleting the app and redownloading? I've had installations go a little wrong and the app won't work.

Posted by vermfly over 7 years ago

If that doesn't work, send an email to iNaturalist Support help@inaturalist.org, or check out the forum at https://groups.google.com/forum/#!forum/inaturalist . We're missing your posts!

Posted by cgritz over 7 years ago

Thanks for the suggestions! Yes, I tried deleting and downloading the app again. Unfortunately, it didn't help. I will contact tech-support for assistance. @cgritz, it makes me so sad not to post! I have archived all of my observations, with fieldnotes, for the last quarter and will upload them in the near future. Thank goodness for drag and drop ability and bulk download on iNaturalist! Our wildlife habitat gardens were thriving with life through a recent cold snap, and even now, they're pretty darn active on warm days.

Posted by laurenjansensimpson over 7 years ago

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